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Terms & Conditions

CoolTech-Universe ensures transparency and trust for all our customers. Read our detailed policies below to understand how we operate and protect your rights.

1. Acceptance of Terms

By accessing CoolTech-Universe, you agree to comply with these Terms & Conditions. Please read carefully before using our website, placing orders, or accessing any services. We reserve the right to update these terms at any time, and continued use of our website constitutes acceptance of those changes. Users under 18 should have parental consent to use the site.

2. Products & Pricing

All products listed on CoolTech-Universe are subject to availability. Product images, specifications, and descriptions are provided for general guidance and may differ slightly from the actual product. Prices may change without prior notice due to promotions, market fluctuations, or supplier updates. CoolTech-Universe is not liable for typographical errors or inaccurate pricing information displayed on the website.

3. Payment & Orders

Payments are processed securely via trusted payment gateways, including credit/debit cards, UPI, net banking, and digital wallets. Orders will be confirmed only after successful payment verification. In case of payment failures, the order will not be processed, and the user may retry payment. CoolTech-Universe reserves the right to cancel orders if fraudulent activity is suspected or if there is a violation of terms.

4. Shipping & Delivery

We aim to deliver your products promptly, with tracking available for every shipment. Delivery timelines may vary depending on location, stock availability, and external factors such as weather or carrier delays. CoolTech-Universe is not responsible for delays caused by courier partners. Customers are advised to check product condition upon delivery and report any discrepancies within 24 hours.

5. Returns & Refunds

Returns are accepted within 7 days of delivery for eligible products, provided items are unused, in original packaging, and accompanied by a valid invoice. Refunds will be processed after inspection and approval of returned items. Shipping costs for returns may apply unless the product is defective or damaged. CoolTech-Universe reserves the right to deny refunds for products that do not meet return policy conditions.

6. Privacy Policy

CoolTech-Universe is committed to protecting your personal information. We collect data only to improve services, process orders, and provide a personalized shopping experience. Personal data will never be shared with third parties without your consent, except where required by law. We use advanced security measures to protect your information and maintain confidentiality.

7. Intellectual Property

All content on CoolTech-Universe, including logos, images, text, and design, is protected by copyright and intellectual property laws. Users may not reproduce, distribute, or modify content without prior written consent from CoolTech-Universe. Unauthorized use of our intellectual property may result in legal action.

8. Limitation of Liability

CoolTech-Universe strives to provide accurate product information and reliable services. However, we are not liable for any direct, indirect, or consequential damages resulting from use of the website or purchased products. By using our website, users agree to indemnify CoolTech-Universe for any claims arising from misuse or violation of these terms.